At Twinkle Ark, we are committed to safeguarding your privacy and ensuring a secure shopping experience. This Privacy Policy outlines how we collect, use, and protect your personal information.

1. Information We Collect:

  • Personal Information: When you place an order, we collect details such as your name, email address, phone number, and delivery address to process and fulfill your order.
  • Payment Information: We collect payment details to complete your transaction. Note that we do not store sensitive payment information, as all transactions are processed securely through JazzCash, Easypaisa, and NayaPay.
  • Order History: We keep records of your purchases to provide better service and support.

2. How We Use Your Information:

  • Order Processing: To fulfill and deliver your orders accurately.
  • Customer Service: To respond to your inquiries and provide support.
  • Promotions: To send updates about new products, special offers, and promotions if you have opted to receive them.

3. Data Security: We implement appropriate measures to protect your personal information from unauthorized access, alteration, or disclosure. Our website uses secure encryption methods to ensure your data is handled safely.

4. Sharing Your Information: We do not sell or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our website, processing transactions, or delivering orders, provided they agree to maintain the confidentiality of your data.

5. Cookies: Our website uses cookies to enhance your browsing experience and provide personalized content. Cookies are small files stored on your device that help us analyze site traffic and improve functionality.

6. Your Rights: You have the right to access, correct, or delete your personal information. If you wish to update your details or have any concerns about your data, please contact us at 0355 5662821  or email help@twinkleark.com.

7. Changes to This Policy: We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we encourage you to review it periodically.

By using our website, you consent to our Privacy Policy and agree to the collection and use of your information as described. If you have any questions or concerns, please contact us at 0355 5662821  or help@twinkleark.com.